Configuring E-mail for Internet Service Providers

Brief

This section describes how to configure e-mail for Internet Service Providers.

Details

Some of the Internet service providers (ISP) block all mail servers except their own ones. In this case, you have to use the ISP's SMTP server, regardless of what e-mail provider you actually use, and apply its settings to configure your e-mail.

To configure the e-mail, you need to know the following settings:

• The address and port number of the Internet service provider SMTP (Simple Mail Transfer Protocol) server.
• The username and password if the Internet service provider SMTP server requires authorization.
• Whether transmitting e-mail messages requires a secure connection (SSL) or not.
  
  Note: The SMTP server is used for sending e-mail messages.

If you do not know the SMTP server settings, contact the ISP technical support or browse the Web. Usually Internet service providers publish detailed instructions on how to set up e-mail for popular e-mail client applications such as Outlook. The instructions contain all the information you need to set up the SMTP server settings.
Simply open your browser, start an Internet search engine, and type "How to set up Outlook for your e-mail provider name?" One of the first entries on the list of the search results will take you to the site with the instructions you are looking for.

To make configuring of e-mail settings easier, FXCM Trading Station provides the E-mail Configurator wizard. You can use the wizard at any time even when you are not logged on FXCM Trading Station.

To start the wizard, do one of the following:

• On the File menu, click Configure Email.
• In FXCM Trading Station, on the System menu, click Configure Email.

The wizard starts, collects information about your accounts, and then the Choose an Account page appears.

Step 1: Select the check box next to the account or accounts for which you want to configure the e-mail settings, and then click Next.

Note: The warning message "The selected accounts..." appears if you select the accounts that have been configured already. Click Yes to assign new e-mail settings to the accounts and overwrite the old ones. Click No to select other accounts to configure.

Step 2: The Choose an E-mail Provider page appears.

Click Other, and then click Next.

Step 3: The Set up the SMTP Connection page appears.

3.1 Specify your e-mail address and the SMTP server settings:

• In the SMTP server box, type the SMTP server address.
• Select the Secure connection (SSL) check box if secure connection is required.
• In the Port box, select or type the SMTP server port number.
• In the E-mail address box, type your e-mail address.
• Select the Requires authorization check box if the SMTP server requires authorization, and then, in the Username and Password boxes, type the username and password respectively.
  
  Note: The username is usually the same as the e-mail address.
  

3.2 Click Next.

Step 4: Wait while the E-mail Settings Validation progress page is being displayed.

Note: During the validation, the wizard tries to connect to the mail server and pass authentication.

Step 5: Proceed in accordance with the instructions of the page that appears. It can be one of the following:

• The Test E-mail Message page indicates that the wizard has validated the e-mail settings. Continue with Step 6.
• The Connection Failed page indicates that the wizard has failed to connect to the mail server. To troubleshoot, see What To Do If Connection Fails?
• The Authentication Failed page indicates that the wizard has failed to pass authentication on the mail server. To troubleshoot, see What To Do If Authentication Fails?

Step 6: The Test E-mail Message page allows to send a test e-mail message and verify the configuration finally.

Click the Send a message button.

Step 7: Wait while the Sending a Test E-mail Message progress page is being displayed.

Step 8: Check your mail box, and, if the test e-mail message is received, on the Test E-mail Message page, click Next.

If the test e-mail message is not received, see What To Do If Test E-mail Message Is Not Received?

From: your e-mail address

To: your e-mail address

Subject: E-mail Configurator Test E-mail Message

Hello!

If the test e-mail message is received, the settings are configured correctly, and your e-mail address has been specified as the test e-mail message address.
The test e-mail message has been sent by E-mail Configurator.

Step 9: The Finish page appears.



Check the e-mail settings and accounts, and then click Finish.

The wizard saves the e-mail settings and closes. Now you can configure a strategy or alert to send e-mail notification messages:

• To enable e-mail notification when you add a new strategy or alert, see Add Strategy or Alert.
• To configure a running strategy or alert, see Change Strategy or Alert Parameters.